YourCloudOracle E-Business Suite Support
Keep your ERP running, and keep it moving forward
Functional, technical and Apps DBA support for Oracle E-Business Suite in one team, so tickets never bounce between vendors.
Three teams, one contract
Support for every layer of EBS
Modules
Modules we support every day
Financials
GL, AP, AR, FA, CE, EB-Tax, SLA and multi-org setups.
Supply chain
Purchasing, iProcurement, Order Management, Inventory, WMS and Advanced Pricing.
Manufacturing
BOM, WIP, Cost Management and MRP/ASCP planning.
Integrations
Interfaces with banks, tax portals, e-invoicing, BI and third-party systems.
Upgrade
Upgrade to EBS R12.2 with confidence
Assessment and roadmap
Customisation inventory, 12.2 readiness checks and a phased plan with clear go/no-go criteria.
Customisation remediation
Make custom code Edition-Based Redefinition compliant so online patching works as designed.
Rehearsed cutover
Multiple mock upgrades with timed runbooks, so go-live weekend has no surprises.
Cloud
EBS on Oracle Cloud Infrastructure
Lift and shift
Move EBS to OCI with EBS Cloud Manager, keeping your customisations and integrations intact.
Lower running costs
Right-sized compute, automated backups and environment shutdown schedules for non-production.
Faster clones
Fresh test and development environments in hours instead of days.
Oracle EBS support FAQs
Which EBS releases do you support?
Oracle E-Business Suite 11i, R12.1.3 and R12.2.x, on-premises or on Oracle Cloud Infrastructure.
Can you take over from our current EBS vendor?
Yes. We run a structured transition with knowledge transfer, documentation of customisations and a period of shadow support.
Do you support local requirements such as e-invoicing and tax?
Yes. We build and maintain interfaces and reports for local statutory requirements alongside the standard EBS localisations.
Is support billed per ticket?
No. Plans include a monthly pool of hours with clear SLAs. Unused hours can be used for small enhancements.
Tired of tickets bouncing between vendors?
One team for the database, the application server and the business processes.